Closed-loop automation solution uses artificial intelligence to
significantly reduce service disruptions
HANOVER, Md.–(BUSINESS WIRE)–As networks become more complex and software-driven due to the rise of
5G, IoT, and cloud-based services, service providers have an urgent need
to use more proactive methods for addressing service disruptions.
To address this challenge, Blue
Planet, a division of Ciena (NYSE: CIEN), is harnessing the power of
automation and artificial intelligence (AI) to help providers not only
predict but to also proactively avoid outages. Blue Planet’s new Proactive
Network Operations (PNO) solution enables AI-assisted operations to
significantly improve the trouble-to-resolve process, forging a path
toward a more adaptive network.
According to Ovum, communications service providers (CSPs) indicate
that their top priority use case for AI is network fault prediction,
detection and correction, with over 40 percent prioritizing the
implementation of this use case within the next 18 months1.
Colt Technology Services has seen the benefits of Blue Planet’s
predictive capabilities that collect and process telemetry data from
multiple sources across its global production network and identify
faults with strong accuracy.
Using advanced machine learning algorithms, Blue Planet’s PNO can
predict potential service disruptions with exceptional accuracy,
foreseeing up to 95 percent of unplanned network outages based on
analysis of Ethernet and optical loss of signal (LOS) anomalies. PNO
can quickly pinpoint the root cause and then prescribe the best
actions to preemptively resolve the issue.
Blue Planet has also created an OpEx savings calculator
to estimate the potential savings by deploying PNO. According to Blue
Planet’s estimates, providers on average can save up to 38 percent in
trouble-to-resolve OpEx per year.
PNO can be integrated into existing provider environments regardless
of which vendor systems and networking equipment are in place.
Additionally, Blue Planet’s service professionals can help fine-tune
and tailor PNO based on specific business objectives and network
“AI works best when applied to real-world use cases that improve our
network operations by eliminating time-consuming manual tasks. Blue
Planet provides the capability to move beyond the hype to deliver real
business benefits from predictive and eventually prescriptive
analytics. This allows us to plan for the future, preparing our
network for 5G, IoT, cloud and other emerging technologies.”
Voltolini, Global Head of Network on Demand, Colt Technology Services
“One of the biggest challenges CSPs face is the ability to predict and
proactively resolve network outages. Blue Planet’s PNO solution
implements AI techniques such as machine and deep learning to predict
and enable automatic resolution of network failures, allowing CSPs to
drive efficient operations and improve the overall customer
– Adaora Okeleke, Senior Analyst, Telecoms
Operations and IT, Ovum
“More providers are realizing that AI is key to facilitating a more
automated way of running their business. Blue Planet’s goal is to
enable customers to apply intelligent, closed-loop automation to all
aspects of their operations with the goal of realizing Ciena’s vision
of a fully adaptive network.”
– Kailem Anderson, Vice
President of Portfolio and Engineering, Blue Planet, a division of
About Blue Planet
Blue Planet, a division of Ciena (NYSE: CIEN), provides market-leading
intelligent automation software and specialized professional services to
help clients modernize their IT and network operations. Driven by policy
and AI-based insights, Blue Planet delivers the closed-loop automation
tools needed to align IT and networking processes—critical to
facilitating digital transformation. For updates on Blue Planet, visit www.blueplanet.com.
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1 Ovum: “Artificial Intelligence: Impact and Opportunities”
by Tom Pringle, published March 27, 2019.
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